PROACTive Support:
This service is a schedule of planned maintenance actions
aimed at the prevention of breakdowns and failures. The
primary goal of PROACT is to prevent the failure of equipment
before it actually occurs.
'If IT availability and reliability are crucial
to your business, cost-effective maintenance, repair
and overhaul is of the utmost importance. Keeping the
maintenance expenditure to a minimum without compromising
on reliability makes a major contribution towards a
company’s overall profitability'
- Theo Paphitis, Dragon's Den
Value of PROACTive Support & Preventive Maintenance:
There are multiple misconceptions about preventive maintenance.
One such misconception is that PM is unduly costly. This
logic dictates that it would cost more for regular scheduled
downtime and maintenance than it would normally cost to
operate IT systems until repair is absolutely necessary.
This may be true for some IT components; however, one
should compare not only the cost but the long-term benefits
and savings associated with preventive maintenance. For
example, the costs incurred for lost production and down
time due to IT failures.