Why choose MICT?

Here’s why businesses choose us as their IT support provider:

Technical know-how

  • Skilled, qualified, experienced engineers: MCSE & MCAD certified
  • Regular technical training keeps engineers’ expertise bang up-to-date
  • Latest IT technologies monitored and tested
  • Microsoft Gold Certified Partner: MICT technology solutions meet Microsoft standards
  • Engineers backed by 24/7 access to world network of Microsoft engineers

Customer-focussed flexibility

  • Speedy response and resolve times
  • As little or as much support as you need
  • Phone or in-person support
  • Appointments scheduled to suit you
  • Choice of payment options
  • No contracts to tie you in

Cost-effectiveness

  • Pay-as-you-go support when your budget is limited
  • No use-by dates for support hours purchased
  • Only pay when you need support
  • Preventative maintenance means your IT costs are easily manageable, and reduced
  • Money-back guarantee

Peace-of-mind dependability

  • Guaranteed response within 4 hours
  • We’ll never sell you products or services you don’t need
  • 24/7 out of hours service option available by prior arrangement
  • Efficient, expert disaster recovery services

Preventation Better Than Cure philosophy

  • Regular preventative maintenance to avoid future IT problems
  • Saves time and money in the long run
  • Greatly reduced likelihood of systems failure
  • Greatly reduced likelihood of data loss or damage

Personal approach

  • Tailored IT solutions to meet your individual needs
  • No sales team, just friendly advice and support from your MICT engineer
  • We research our clients’ industries so we’re perfectly positioned to provide appropriate IT solutions
  • Friendly, “can-do” attitude

Not-for-profit status

  • Microsoft support enables MICT to be service-driven, not sales-driven
  • Operating profits are invested directly back into our services to benefit clients